Click Software Update to check for any available updates.Select System Preferences from the Apple menu.To update to the latest macOS operating system version, follow these steps: If you are running an older version of macOS, this could affect the reliability of iMessage.
If there is a bug involving iMessage, you may want to wait until Apple issues a bug fix (which the company is typically pretty rapid at doing when there’s a problem) or, if it’s urgent, downgrading to an earlier version of macOS where possible. Googling to see if any other upgraders using the same macOS version have experienced the same problem may answer your question. If it is not, consider waiting a short time or contacting Apple.Īn alternative problem could involve a macOS bug that stops iMessage working correctly. Visit the Apple System Status webpage, and ensure that the circle next to iMessage is green, indicating that it is working correctly. For starters, make sure that iMessage is currently running, error-free, in your location. But there’s still a chance that the problem is with Apple, not with yourself. Make sure that it is a problem with your Mac, and not with AppleĪpple’s services and software tend to be pretty reliable. The easiest way to check you have a working internet connection is to open Safari, or another web browser of your choice, and try opening a webpage. If you’re having trouble receiving iMessages on your Mac, there’s a chance that it is a broader internet connection problem, rather than a specific iMessage issue. Unlike an iPhone and some iPad models, your Mac does not have a cellular network it uses to send and receive iMessages. Make sure that your internet connection is working
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